Privacy Policy

Key Points

This privacy notice tells you what to expect SonicStar Solutions Inc (the “Company,” “we,” “us,” or “our”) to do with your personal information when you make contact with us or use one of our services. We will endeavour to protect and develop or use technology that provides a safer online experience for the customer/consumer (“you” or “your”) and have created this privacy statement (the “Privacy Policy”) to demonstrate its firm commitment to secure and trustworthy Internet commerce and the individual’s privacy.

Personal information is information that could identify you. Under applicable law, we have to have a valid reason to use this personal information. The information is collected in a number of ways, which will be described below. You have rights with respect to the personal information, which will be described below in further detail.

By continuing to use this website and any web pages and content therein (collectively, the “Site”), you consent to the terms of SonicStar Solutions’s privacy policy and to SonicStar Solutions’s collection and processing of personal information for the purposes set forth below, including the right to sublicense the personal information to third parties, subject to all legal restrictions regarding such use and disclosure.

Last Modified: December 23, 2022

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection And Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and use as described in this privacy policy. We collect your personal information from you when you interact with the Site and when you communicate directly with SonicStar Solutions and its products or services.

How We Use Personal Information

We use the personal information that We collect, or that is provided to Us, in order to:

- The usage details and device information collected via the App is used to ensure that the App functions as it should, and to evaluate and improve the Website.

The personal information that We collect, store or otherwise process, is accessible to the following categories of individuals within our organization: the Customer Success Team; the Database Management Team; the IT Operations Team; the Quality Assurance Team; the Account Management Team; and the Product Development Team.

Disclosure of Your Information

We may disclose personal information that We collect or that you provide to Us through, or in connection with, the App, as follows:

To our subsidiaries and affiliates for the same purposes that We use the information.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
To government and regulatory bodies and institutions when required by law, including public health authorities. We also reserve the right to voluntarily provide information to public health authorities in a de-identified and aggregated form.
For any other reasonable purpose disclosed by Us when you provide the information, with your consent (express or implied, as appropriate, in accordance with applicable laws).
Where otherwise required by applicable law, including to comply with any court order, law, or legal process.
Where permitted by applicable law, including, without limitation, to the extent permitted if We believe disclosure is necessary or appropriate to protect the rights, property, health or safety of the Company, our affiliates and subsidiaries, our clients, or others.

Some of our affiliates, subsidiaries and service providers may be located outside the country in which you reside. Personal information will be stored in Canada and the US, and therefore, may be accessible to courts, law enforcement, and national security authorities in either or both of these countries.

Retention of Your Information

All information will be kept in Canada and the United States. We will retain your personal information for as long as necessary for the purposes set out in this policy. We will also retain your personal information to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise required or permitted by applicable law. If you no longer want us to use your personal information you may close your account by contacting us to make such a request as set out below (see Contact Information), subject to providing satisfactory proof of identity where applicable.

Accessing and Correcting Your Personal Information

Individuals who wish to access, erase, change, rectify, update or restrict the processing or object to the processing of any personal information, may contact us to make such a request as set out below (see Contact Information), subject to providing satisfactory proof of identity where applicable. Such requests will be considered, and handled in accordance with the applicable laws in the relevant jurisdiction.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Data Security

We have implemented measures designed to secure personal information from theft, accidental loss, and from unauthorized access, use, alteration, and disclosure. All personal information that you provide to Us, or that We otherwise collect in connection with the App, is encrypted and stored on our secure servers behind firewalls.

The safety and security of the information also depends on you. Where We have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential and secure. We recommend that you choose a secure password, and We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although We take steps to protect the information that is provided to Us, We cannot guarantee the security of information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures We implement.

Links To Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes To This Privacy Policy

We may update this Policy from time to time. If We make material changes to how We treat the personal information, We will post the new privacy policy on this page with a notice that the Policy has been updated, and We will also notify you of material changes by email at the email address specified in your account.

The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring We have an up-to-date active and deliverable email address for you and for periodically visiting this Policy to check for any changes.

Contact Us

You may contact our Support at [email protected], in order to:

Ask questions, make a complaint, or otherwise comment about this Policy, our collection, use or disclosure of your personal information, or our privacy and personal information handling practices;
Access, correct or update your personal information, to the extent you are not able to do this by logging into the App or the web portal and visiting your account profile page;
Withdraw consent to continued use and disclosure of personal information, subject to any legal restrictions and reasonable notice; and
If you are located in Canada, obtain written information about our policies and practices with respect to our service providers outside Canada (including affiliates that provide a service to Us), or to ask questions about the collection, use, disclosure or storage of personal information by such service providers and affiliates.